Do I need an appointment to have an eye test?

It is certainly advisable to make an appointment, as our appointments for a particular day may be fully booked, but we will help you if we can.

Do I need a referral?

No referral is necessary

Is my eye examination covered by Medicare?

If you are under 18 years of age or hold a government pension or health care card, your examination will be fully covered by Medicare. Otherwise, Medicare will pay a rebate towards the cost of the consultation, and we can send the claim off for you so you do not have to go in to Medicare. In most cases, the rebate will appear in your bank account the next day.

What about my private health fund? If you have Extras (including Optical) cover with a private fund, they will pay a proportion of the cost of your glasses (or contact lenses) if they are required. The amount your fund pays depends on your level of cover. For most funds, we can swipe your card and deduct your claim in store, so you only pay any remaining balance.

Why do some glasses cost more than others?

As with most manufactured products, quality, features and warranties vary between brands. Just think of the variation in price between the different brands of cars. In general, a better quality spectacle frame will be lighter, stronger, easier to adjust to allow optimum comfort and more visually appealing. It will also retain its shape, colour and beauty for longer, often providing better value in the longer term than a cheap frame that may feel uncomfortable from day one and look chipped and shabby after six months. There will also be more options to express your individuality, rather than wearing the same frame as everyone else; and a better quality frame will often have a more generous warranty period than a cheap frame. Adidas frames, for instance, have a 2- year unconditional warranty. So even if you drop them or stand on them, the frames are covered and will be replaced without question.

Lenses also vary widely in quality. Cheaper lenses will often be thicker, heavier, more easily scratched, and more prone to distortion in the periphery of the lens. These variations in performance particularly apply to multifocal lenses, photochromatic lenses and anti-reflection lenses; there is marked variation in the quality of products available, and this is reflected in the various price-points advertized.

If you value comfort, style and optimally clear vision, always buy the best you can afford, and that way you are sure to Love Your Glasses!

What frames are best for my face shape?

Much has been written about the best frame for a particular shaped face. There are some general guidelines that should be followed, but there are many other issues to consider. As experts in the field, we look first at the width of the frame in relation to your face, and then at the type of bridge that will sit best on your nose to position the frame correctly, ensuring optimal comfort and visual performance. Then we consider the shape of the frame; a squarer frame suits a rounded face, and a deeper frame complements a longer face, for example. The colour is crucial and will often reflect or complement the colours that suit you best in your wardrobe. If we find a frame shape that is perfect, but the colour is wrong for you, we can order it in a colour that will please you. If you have a rosy complexion, a cool colour frames usually works best. We also assess how the close the frames sit to your face, the angle of tilt of the frame, and the length of the temple behind your ears. There is a lot to consider, but we do this almost instinctively, and can help you make your selection easily and with confidence, so your friends will say, “I Love Your Glasses!”